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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sa Nguyen

February 6, 2024

5  out of  5 rating by Sa Nguyen
"After searching many different places Ken was able to get me the best deal I could find for insurance on my vehicle"
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Julie Summers

January 22, 2024

1  out of  5 rating by Julie Summers
"Unprofessional behavior. Does not listen to you. Will try to add unnecessary costs to policy. Watch out for these people"
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Angela Hawthorne

January 22, 2024

1  out of  5 rating by Angela Hawthorne
"Liars and scammers. Refused to change coverage as asked. Take your business elsewhere"
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Alborz Mehdi

January 12, 2024

1  out of  5 rating by Alborz Mehdi
"Worst insurance agent I have ever had by a land slide. Over a year as his client and I have never spoken to this guy. When I have concerns and questions someone else responds back but they dont even answer my question. I follow up and I believe his wife responds. I have never spoken a single word to my agent. There is no relationship at all attempting to be built and I'm looking for a new agent with State Farm. Update: For potential customers seeing this and see owner response. Ken never called me. Meghan "took care" of me when I had to keep following up after emailing you and I would get a response from her or one other person. Potential State Farm customers avoid this guy. I have a feeling most of his 5 star reviews are either paid reviews or just family and friends doing review to help appearance."
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Soe Moe

December 14, 2023

5  out of  5 rating by Soe Moe
"Good High School"
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DUBEY JITENDRA

November 9, 2023

5  out of  5 rating by DUBEY JITENDRA
"Overall experience is good. Jack Quach - Insurance Agent, was very helpful throughout the process. 👏"
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Luois Vo

November 3, 2023

5  out of  5 rating by Luois Vo
"Rarely do google review but the reason why I did now is because Mr. Ernesto has done an outstanding job assisting me getting insurance and all paperwork done within minutes. I’m a busy guy. However, Ernesto understand that and he completed everything quickly and precisely. I really recommend him. Contact him and y’all will see the way he works. Fast, professional, no back and forth, one straight shot."
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GLENMONT TRUCKING LLC

September 14, 2023

5  out of  5 rating by GLENMONT TRUCKING LLC
"Ken Quach I'm thankful for all your help! He explained all my questions and was patient. I most definitely recommend you. Thank you!!"
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Thu Cao

August 18, 2023

5  out of  5 rating by Thu Cao
"I requested home and auto insurance quotes thru Tiffany Bui. I received them fast and all my inquiries were given clear and concise answers that made the most sense to me. She helped me make quick and educated decisions."
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Ranjith

August 13, 2023

5  out of  5 rating by Ranjith
"Great costumer service . I have been very happy with State Farm for past 11 years ."
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D Chin

March 23, 2023

5  out of  5 rating by D Chin
"Quick service and friendly response to insurance claims had them for many years."
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Thanh Hoang

March 15, 2023

5  out of  5 rating by Thanh Hoang
"Very professional and responsive. Always helpful and great customer service! Highly recommend this agency."
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SAGAR PAI

June 22, 2022

1  out of  5 rating by SAGAR PAI
"Unprofessional, very dissapointing. Never going back. yes sure call."
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Michelle P

June 16, 2022

1  out of  5 rating by Michelle P
"My Mother speaks Vietnamese so she chose a Vietnamese agent that can help her with her insurance needs. The agent that she had at this office however, always sent my Mom emails in English, which is very inconvenience for my Mom and I'm often away from home so I cannot always there to translate for her. Second, our renewed premium skyrocketed, we contacted the agent and she said the reason that the Underwriter gave her was that it went up higher due to inflation and my Mom's credit score went down and keep saying that we might have late payments - this is an assumption, not a legitimate reason. I was asking her to ask the Underwriter to provide such evidence because we've not received any documents from State Farm indicating that our premium will be higher like the agent mentioned above and she said that is all she can do, telling us we're more than welcome to shop around for other insurance instead. Unhelpful and unprofessional."
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Henry Nguyen

April 18, 2022

1  out of  5 rating by Henry Nguyen
"They never ever gives me a call back whenever I ask to give me a quote. I better go somewhere else that give me the quote within a day rather than a place I have to keep callng back to check."
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Thai Luong G-mail

December 4, 2021

4  out of  5 rating by Thai Luong G-mail
"Good service..."
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Tra Ngo

August 25, 2021

2  out of  5 rating by Tra Ngo
"The office is quick to pick up the phone but slow to check their emails. I have received multiple calls to remind me to pay for my insurance, or to filing out forms and sending them back, even when I already sent the form back. When I called them to tell them that I already sent the form back days prior, after searching for my reply to the email where they requested the form, the agent asked me to send the same form back again but in 1 photo instead of in 2 photos. They reminds you very often of things you need to do, even when you have already done them. Their email communication is frustrating and unhelpful. They recently sent me a form call "Acknowledgement of Coverage Rejection", saying I need to sign it, without any explanation. The form says that I reject 2 forms of coverage: uninsured motorist, and PIP coverage. When I asked for further explanation of why I need to sign it, I received this unhelpful one-sentence reply "It is the confirmation that you do not want to have uninsured motorist and PIP coverage." Their response to my question seems to assume that I cannot read. Been with this office for 5+ years. The office recently switch the person whom I communicate with in the last year or so. Overall, I don't drive much and have never had any accident that would need to involve insurance, so I can only talk about my experience as to ease of purchasing, communication, and filing regular forms."
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Lacey Cartier

August 7, 2021

1  out of  5 rating by Lacey Cartier
"As new customer, I am surprised at the level of customer service. The policy was set up wrong with basic information inaccuracies. The staff are friendly and quick to address issues but are limited in there ability to actually fix them or take any initiative. Their, "kick the can, it's not my department," attitudes are not appropriate solutions for any reason. Also, I read the fine print of my policy and noticed that the persons Credit pulled for the policy isn't even on the policy or live in my home.. 👀."
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phu do

January 21, 2021

5  out of  5 rating by phu do
"Overall awesome service. The best!"
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Patty Campbell

June 8, 2020

5  out of  5 rating by Patty Campbell
"I just switched to State Farm after comparing rates on my autos and home insurance. (My family saved a LOT of money!) I dealt with Angela and she really put me at ease. She walked me through the process painlessly and was very kind and professional. She seemed happy to answer all my questions. I definitely recommend her!"
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Christian Gonzalez

May 19, 2020

5  out of  5 rating by Christian Gonzalez
"Lupe G has been an excellent help for my family for the past 5 years. She is great at her job and always gets me the best price. I will continue to do business with State Farm because of this agency. She is an excellent asset to this company."
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Jullee Kanjanabout

March 3, 2020

5  out of  5 rating by Jullee Kanjanabout
"I visited this Center often , but not to visit the insurance office. I visited my favorite place I called "House of prayer" suite B. God is good! 🕊🕊"
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Victor Gonzales

September 10, 2019

5  out of  5 rating by Victor Gonzales
"Best group of people ever , lupe is a real sweetheart and look forward to many more years with these peeps"
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Trung Tran

September 10, 2019

5  out of  5 rating by Trung Tran
"Agent Angela Ho is the best! Extremely professional and courteous she goes above and beyond to make sure you are taken care of. She gave me the best rates and offered to combine my coverage for additional discounts!"
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Hung Vo

August 6, 2019

5  out of  5 rating by Hung Vo
"Huong Le Excellent service"