State Farm® Insurance Agent Ken Quach

"I called to cancel my policy and spoke with Justin Nguyen. He was very pleasant and helpful in getting my request handled. I appreciated the caring attitude that he displayed as well!!"

"I had an amazing experience working with Jack. He truly went above and beyond to help me choose the right coverage, especially recommending uninsured motorist protection. At the time, I didn’t realize just how important that coverage would be, but after being involved in an accident with an uninsured driver, I’m incredibly grateful I listened to his advice. Thanks to Jack and the coverage he helped me get, State Farm took care of the damages and made a stressful situation so much easier to handle. Jack was knowledgeable, patient, and genuinely cared about making sure I was protected. I can’t thank him enough and would highly recommend him to anyone looking for an insurance agent they can truly trust."

"Justin was professional, prompt, and responsive/efficient. Within a few minutes into our phone call he was able to take care of everything I needed. Thanks Justin!"

"Mike German, you are truly outstanding. Thank you for your exceptional support in helping me with both my auto and homeowner insurance. You not only guided me through the entire process with clarity and professionalism but also took the time to understand my needs from a customer’s perspective. This helped me secure the best possible coverage at a very competitive rate, with clear and thorough explanations at every step. With your guidance, I was able to significantly reduce my previous premiums for both auto and homeowner coverage. I sincerely appreciate your expertise, dedication, and excellent customer service."

"Justin provided exceptional service! He helped me gather all the necessary documents quickly and efficiently. He was respectful, polite, and made the entire process smooth and stress-free!"

"I had a great experience working with Justin at State Farm Bellaire. He was incredibly helpful, patient, and took the time to clearly explain all my options. I really appreciated how he made the whole process smooth and stress-free. Highly recommend reaching out to him if you need assistance with insurance!"

"I’ve been with State Farm for several years and have been nothing but satisfied. They are extremely kind, helpful, and really listen and care about your needs. Mike is incredibly helpful every time I have a question or concern, shows true empathy and care to my situation and insurance needs, and is always so positive and uplifting. I love this place!"

"I had the pleasure of working with Dylan who provided multiple quotes to help me find the insurance that was right for me and my family. He helped me find the right auto, renters, and personal item insurance."

"We recently visited the State Farm office on Bellaire Blvd., where we received a warm welcome from Ms. Alex Rosal. She asked how she could assist us, and we explained that we were looking for new home and auto insurance. Ms. Rosal kindly requested that we sit down, and she presented us with various quotes for home and auto insurance. She spent more than an hour with us until we found the quotes that met our needs. Thanks to Ms. Rosal's patience and expertise, we are now part of the State Farm family. We thanked her for her hard work and dedication."

"Justin is really helpful with the answer for the question that I have been concerned for quite a few weeks now. Straightforward and patiently."

"Justin did an awesome job helping me out. Super easy to work with and very responsive. Definitely recommend!"

"Very helpful team at State Farm everyone is very friendly, Justin was especially helpful as well getting my car insurance on the right track - Thank you Justin!! 😃"

"Justin was very helpful by getting me the correct information I needed to add my daughter to my policy. Thanks!"

"Lupe and Dylan are the best.....great customer service. 😃 happy customer. 👍🏻👍🏻"

"I have been a customer here at Ken Quach State Farm for over 10 years now, and their customer service does not disappoint! Today I was helped by Justin who went above and beyond to help get me in contact with the correct State Farm department."

"Alex was extremely helpful over the phone."

"Ceasar Mata is an amazing associate at State Farm. I called and left a voicemail and received a call back within 8 minutes. He not only helped me when I had a question about my auto ID card, but went above and beyond with offering different solutions. He is dedicated to helping customers and delivers his assistance in a timely manner, all-in-all exceeding my expectations."

"Trang was helping me with my auto insurance. She is very friendly and kindly explained the coverage details. This is my first time buying insurance on my own, and she guided me through every step. I highly recommend going to her!"

"Lupe has been exceptional in the service she has provided for my family. Anytime I contact whether it be through phone or email, she answers promptly. I have been with this branch for many years and Lupe is the answer for that. Amazing customer service from an amazing person."

"Ken Quach does not care about long term customers. Ever since he took over previous owners books we had nothing but issues. The sad part is that not once has he reached out, even after requesting to speak with him. 25 year with State Farm and this is how he treats you. We are leaving at the end of the month. State Farm is great and you can get your policy through another agent. We will be making a formal complaint against Ken with State Farm. I just wish he cared more."

"Trang is helping me with my claims. She is very friendly and always listens to my concerns. I really appreciate her help and highly recommended her"

"Long time customer have always been treated with respect and this company has always been very flexible with me. Most of my family is also with State Farm And also feels the same. for example, today, Alex took really great care of my concerns. She went above and beyond with communication. I cannot recommend this insurance company enough."

"I recently worked with Trang for my auto insurance and had a great experience. She explained my coverage clearly, found me a better rate, and pointed out gaps I didn’t know I had. Highly recommend if you want someone who truly cares about your protection!"

"Trang was extremely helpful with my auto and homeowners insurance. She took the time to explain everything clearly and truly listened to what I needed. I highly recommend her!"

"I prefer using Statefarm for my car insurance because they offers good deals. Fortunately. I found my agent, Trang Ton, who quickly responded to all the questions I have and worked with me to find a good insurance plan."