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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sang Tran

Sang Tran

January 7, 2025

5  out of  5
rating by Sang Tran
"Ken Quach agency “s Tiffany is Excellence ."
We responded:
"Sang, thank you so much for the 5* review and kind words for Tiffany! Wishing you a happy new year!"
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celine velez

January 7, 2025

5  out of  5
rating by celine velez
"Came to State Farm Bellaire branch. Ms. Patty and Ms. Luna really helped me out with my qoute and even took their time to help us with our concerns. I really appreciate their professionalism."
We responded:
"Celine, thank you so much for the five star review and the kind words for our team members. So glad that we were able to take care of you. Wishing you an amazing 2025!"
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Faraz Pathan

December 30, 2024

5  out of  5
rating by Faraz Pathan
"That’s a great works with Mykim she’s a nice worker in this firm she is helpful lady I Appreciate"
We responded:
"Faraz, thank you so much for the five star review and the kind words for MyKim! Have a blessed and happy new year."
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Jason Roman

December 30, 2024

5  out of  5
rating by Jason Roman
"Very good place, Kevin Dao was very helpful on getting my very own plan started. First insurance alone, Kevin guided me and explained the whole process very well."
We responded:
"Jason, thank you so much for the five star review and the kind words for Kevin. Thank you for trusting us with all your insurance and financial needs."
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Laporche Anderson

December 27, 2024

5  out of  5
rating by Laporche Anderson
"MyKim was amazing and she did an exceptional job with assisting me with all my needs. She answered all my questions and concerns. She was very efficient throughout the entire process. I will definitely recommend her if you are looking for someone who’s experienced and effective with their communication skills. She was very friendly, kind and welcoming. Thank you again!"
We responded:
"Laporche, thank you so much for the kind words and the five star review. So glad that MyKim was able to take care of all your insurance needs wishing you a happy 2025."
Profile photo of Jordan Torres

Jordan Torres

December 27, 2024

5  out of  5
rating by Jordan Torres
"Patty and Alex State Farm Representatives from the Ken Quach State Farm location did an extraordinary job together working as a team to fix my policy insurance of my new car and both ladies went out of their way and went the EXTRA MILE literally to put everything up to date on our policy so that we can feel satisfied. The level of customer service these ladies gave me today has been amazing and I am extremely grateful for their help today! Please recognize their hard work and give them a raise soon! 👍🏻"
We responded:
"Jordan, Thank you so much for the five star review and the kind words for Patty and Alex. So glad that we were able to keep your satisfied customer. Appreciate your business and wishing you an amazing 2025."
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Tracy Tran

December 17, 2024

5  out of  5
rating by Tracy Tran
"Tiffany Bùi là một nhân viên giỏi và rất là dễ thương. Luôn giúp đỡ cho tôi và gia đình rất tận tâm, vui vẻ ❤️❤️"
We responded:
"Tracy, thank you so much for the five star review and the kind words for Tiffany. So glad that she was able to take care of all your insurance and financial needs. We love referrals. Have a merry Christmas."
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Viana Huynh

December 17, 2024

5  out of  5
rating by Viana Huynh
"The company is so amazing. They are so efficient and helpful in so many ways. Tiffany especially is one of the most sweetest and welcoming person. She is so efficient and knowledgeable in her field and I would recommend her every time!"
We responded:
"Viana, thank you so much for the five star review and the kind words for our agency and for Tiffany. We agree, Tiffany is very sweet and welcoming. She is one of our very best. We love referrals. Have a blessed and merry Christmas."
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thuyet la

December 12, 2024

5  out of  5
rating by thuyet la
"very helpful, friendly Kevin Dao helped me out! Thank you very much"
We responded:
"Thuyet, thank you so much for the five story view and the kind words for Kevin. Thank you for your business and wishing you an amazing 2025."
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shirley

December 10, 2024

5  out of  5
rating by shirley
"Mykim was one of the best agents I could have asked for. This is my first time ever applying for an auto insurance and doing it alone especially. She was very welcoming and detailed with whatever questions I had. She was honest and specific on what I needed to bring and look forward to later with continuing my services with State Farm. I will be happy recommending her to multiple people !"
We responded:
"Shirley, thank you so much for the five star review and the kind words for MyKim. We appreciate customers like you that takes the time to give us a review of your experience with our office. Thank you for your business so happy that MyKim was able to take care of your insurance and financial needs."
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Thinh Cao

December 10, 2024

5  out of  5
rating by Thinh Cao
"Very good customer service from Tiffany Bui. Highly recommend"
We responded:
"Thinh, thank you so much for the five star review and the kind words. We appreciate customers like you that takes the time to review us. Tiffany is one of our very best."
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Tu LeJean

December 9, 2024

5  out of  5
rating by Tu LeJean
"I’ve had an amazing experience working with Tiffany Bui at State Farm. From the very beginning, Tiffany made the insurance process so easy and stress-free. She took the time to explain all the coverage options and helped me choose the best policy for my needs. What really stands out is her dedication to customer service. Anytime I’ve had a question or needed assistance, Tiffany has been incredibly responsive and helpful. Her professionalism, friendliness, and attention to detail are unmatched. Whether it’s answering questions about my policy or guiding me through the claims process, Tiffany ensures everything is handled quickly and efficiently. It’s clear that she truly cares about her clients. I highly recommend Tiffany Bui at State Farm to anyone looking for reliable insurance with top-notch service. She’s simply the best!"
We responded:
"Tu, thank you so much for the five star review and the great kind words for Tiffany. So glad she was able to take care of all your insurance and financial needs. She is simply one of our very best also. Thank you for your loyalty to our agency and trusting us with all your insurance and financial needs."
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Thi Hoa Nguyen

December 3, 2024

5  out of  5
rating by Thi Hoa Nguyen
"Nhan vien lam rat la tot ! Vui ve , co mo voi khach hang ! Tiffany Bui"
We responded:
"Thi, thank you so much for the five star review and the kind words for Tiffany. We appreciate customers like you that takes the time to give us the review."
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Nauroz Ali

December 2, 2024

5  out of  5
rating by Nauroz Ali
"Mykim gave great service she is so friendly"
We responded:
"Nauroz, thank you so much for the five star review and the kind words from MyKim. Happy to hear that she was able to provide you with great service. Looking forward to taking care of all your insurance and financial needs."
Profile photo of Tuan Nguyen

Tuan Nguyen

November 26, 2024

5  out of  5
rating by Tuan Nguyen
"I have insurance with the office 6 years. excellent service. thank you Thuy Truong"
We responded:
"Tuan, thank you so much for the five star review and the kind words for Thuy. we appreciate your loyalty to our agency and please do not hesitate to let us know how we can help you further with all your insurance and financial needs."
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Jon Nelsen

November 22, 2024

1  out of  5
rating by Jon Nelsen
"This might be the worst insurance agency on the North American continent. Completely unresponsive to even the most simple requests, don't answer phones, don't return calls. Choose this agency at your own peril."
We responded:
"Hello Jon. I am the manager for this agency and would like to find out why you feel this way. We strive to provide a remarkable experience for our customers. I will reach out to you to discuss details of your situation. Thank you. "
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tran Thu

November 22, 2024

5  out of  5
rating by tran Thu
"Chị Tiffany Bui rất tận tình và dễ thương chỉ giúp hết lòng cho gia đình kình."
We responded:
"Thu, thank you so much for the five star review and a kind words for Tiffany. We appreciate your loyalty to our agency and thank you for trusting us with your insurance and financial needs."
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Nghia Le

November 18, 2024

5  out of  5
rating by Nghia Le
"tiffany Bui so good!!! thanks for help!!!"
We responded:
"Nghia, thank you so much for the kind words for Tiffany and the 5 star review! Tiffany is very good and we’re very proud of her."
Profile photo of Thanh Nguyen

Thanh Nguyen

November 12, 2024

2  out of  5
rating by Thanh Nguyen
"Tôi mua bảo hiểm ở đây rất lâu rồi nhưng sự việc ko đáng có xảy ra với tôi , nguyên cách đây 5 tháng trước tôi lên van phòng để làm mới lại và trả tiền cho 6 tháng tới cho 3 chiếc xe , tôi đổi lại 1 chiếc mua 1 chiều thôi vì xe đã củ … sau khi thỏa thuận xong tôi trả đầy đủ . Nhưng nhận cuộc gọi từ StateFarm buộc phải trả thêm hơn 200 đô nữa với lý do cô Thuy phạm làm việc với tôi đã nghĩ và ko làm hồ sơ gửi lên cty …. Tôi gọi lên Vp , ko 1 câu xin lỗi chỉ bảo tôi ko trả thêm tiền ko ban bảo hiểm nữa , hôm sau nghĩ việc vợ chồng tôi phải lên Vp để tìm hiểu và cuối cùng họ nói sẽ gọi cho tôi sau2,3 tuần nữa …. Đây ko ko phải là lỗi của tôi vì sao bắt tôi phải trả tiền cho sự sai sót của nhân viên Vp , vì sao Vp ko trả tiền cho trách nhiệm của mình … qua người đại diện để tạo sự thuận lợi cho khách hàng nhưng đấy là sự phiền toái rất nhiều …. Và nếu ko giải quyết được khi ngày renew tới gần thì sao ? Và ai sẽ chịu trách nhiệm ? Tôi muốn gặp Ken Quách , họ bảo phải làm lịch hẹn … tôi muốn người chu nhân phải trả lời tôi ngay và lời xin lỗi ."
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Loan Ho

October 29, 2024

5  out of  5
rating by Loan Ho
"Noi này bão hiển tot, tận tinh"
We responded:
"Loan, thank you so much for the 5 star review. We appreciate you!"
Profile photo of Crystal Montgomery

Crystal Montgomery

October 22, 2024

5  out of  5
rating by Crystal Montgomery
"Lupe is exceptional; she’s truly amazing at what she does and it shines through her delivery each and every time I’ve had some sort of inquiry. Lupe is sharp and personable. I’ve been using this agency at this particular location for three years and they’ve always gone above and beyond for me. If you need insurance or accommodations today, turnaround time is in minutes with little to no hassle. Thank you State Farm for not only your exceptional services, but your attention and priority to your clients needs."
We responded:
"Crystal, thank you so much for the kind words for Lupe and the five star review for our agency. We appreciate customers like you. Please let us know how we can further help you with all your insurance and financial needs."
Profile photo of An Nguyen

An Nguyen

October 18, 2024

5  out of  5
rating by An Nguyen
"Being customer here for over 10 years. Tiffany is very helpful and informative."
We responded:
"An, thank you so much for the kind words for Tiffany and the five star review for our agency. We are so glad that Tiffany was able to help you with all your insurance and financial needs."
Profile photo of Sandy

Sandy

October 9, 2024

5  out of  5
rating by Sandy
"Lupe was very helpful since the conversation we had on the phone, she was willing to hear and understand what type of policy I was looking for. She even provided time to explain the policy I currently had and what they were offering me. Great customer service!!!"
We responded:
"Sandy, thank you so much for the five star review for our agency. Thank you for the kind words for Lupe. We appreciate you as a loyal customer. Please do not hesitate to let us know how we can help you with all your insurance and financial needs."
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Tram Dang

October 4, 2024

5  out of  5
rating by Tram Dang
"Love Tiffany, explain very well and thoroughly with the policy. I understand it better than I ever. In the past no body has ever told me all the detail part within my car insurance policy, she’s the first one. Very nice, friendly, and patient with her client. I appreciate it!👌🏻"
We responded:
"Tram, thank you for the five star review and the kind words for Tiffany. We appreciate your loyalty as a customer and look forward to taking care of all your insurance and financial needs. "
Profile photo of Shan Le

Shan Le

September 19, 2024

5  out of  5
rating by Shan Le
"Tiffany Bui helped us a lot in finding a good policy."
We responded:
"Hi Shan, thank you so much for the five star review and the kind words for Tiffany. We are so happy that we can find you a good policy. Please let us know how we can help you with all your other insurance and financial needs."